Privacy policy
This privacy policy for Otherway.eu ('we'), describes how and why we may collect, store, use, and/or share ('process') your information when you use our services ('Services'), for example when:
- you are visiting our site https://www.otherway.eu, or any site in our domain linked to this privacy policy
- you engage with us in other ways, including becoming a member, events registration, forum or FAQ POST...
Generally speaking, all the data you provide to us remains confidential and private. You may choose to share some of it with other members using your profile's privacy policies.
We do not share any data with other sites or companies. We do not sell your data for marketing or advertising purposes. Only our moderators and administrators can access your private data, either to validate your photos or to review your publications in case we receive a report about your profile .
Questions or doubts?
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Summary of key points
- What personal information do we process? When you visit, use or browse our Services, we may process personal information based on how you interact with Otherway.eu and the Services , the choices you make and the products and features you use.
- Do we process sensitive personal information? We may process sensitive personal information if necessary, with your consent or in compliance with applicable laws.
- Do we receive information from third parties? We do not receive any information from third parties.
- How do we process your information? We process your information to provide, improve and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We only process your information when we have a valid legal reason to do so.
- In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
- How do we protect your information? We have implemented organizational and technical processes and procedures to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and collect, inappropriately access, steal or modify your information.
- What are your rights? Depending on where you are geographically located, applicable privacy law may mean that you have certain rights regarding your personal information.
- How do you exercise your rights? The easiest way to exercise your rights is to complete our data subject request form available here: https://www.otherway.eu/my-account, or by contacting us. We will consider and act on any request in accordance with applicable data protection laws.
Personal information you provide to us
In brief:We collect the personal information you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal information provided by you.
The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
- Your identifier on our sites
- Your password (encrypted and not decryptable by us)
- Your real first and last name (required, private, but shareable using privacy settings)
- Your phone numbers (private, but shareable using privacy settings)
- Your email address (required, private, but shareable using privacy settings)
- Your physical address (required when using the HomeStay section of your profile)
- Your professional experience or your studies if you activate the resume space in your profile
- Your contact preferences
- The elements constituting your social profile
You manage your personal information using the Edit my profile option. For most information, you can manage confidentiality and sharing according to your tastes and affinities.
How do we process your information?
In brief: We process your information to provide, improve and administer our Services, communicate with you, for security and fraud prevention , and to comply with the law applicable in your country of residence.
We process your personal information for various reasons, depending on how you interact with our Services, including:
- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so that you can create and log in to your account, as well as maintain your account in working order.
- Provide and facilitate the provision of services to the user. We may process your information to provide you with the requested service.
- To respond to user requests/offer user support. We may process your information to respond to your requests and resolve any potential problems you may have with the requested service.
- To send you administrative information. We may process your information to send you details of our products and services, changes to our terms and conditions and privacy policies or site charter, and other similar information.
- To enable user-to-user communications. We may process your information if you choose to use one of our offerings allowing communication with another user.
- To request feedback. We may process your information as necessary to request feedback and contact you about your use of our Services.
- To protect our Services. We may process your information as part of our efforts to keep our Services secure, including fraud monitoring and prevention.
- To safeguard or protect the vital interests of an individual. We may process your information where necessary to safeguard or protect the vital interests of an individual, for example to prevent harm.
What legal bases do we rely on to process your information?
In short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. a legal basis) to do so under applicable law, such as with your consent, to comply with laws, to provide services to you to enter into or fulfill our contractual obligations, to protect your rights or to meet our legitimate interests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and the UK GDPR require us to explain the valid legal bases on which we rely to process your personal information. As such, we may rely on the following legal bases to process your personal information:
- Consent. We may process your information if you have given us permission (i.e. explicit consent) to use your personal information for specific purposes. You can withdraw your consent at any time.
- Performance of a contract. We may process your personal information where we believe it is necessary to fulfill our contractual obligations to you, including the provision of our services or at your request before enter into a contract with you.
- Legitimate interests. We may process your information where we consider that it is reasonably necessary to achieve our legitimate interests and those interests do not override your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Diagnose problems and/or prevent fraudulent activity
- Understand how our users use our products and services in order to improve the user experience
- Legal obligations. We may process your information where we believe it is necessary to comply with our legal obligations, such as cooperating with a law enforcement agency or regulator , exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
- Vital interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential security threats of any person.
In legal terms, we are generally the "data controller" under European data protection laws of the personal information described in this privacy notice, since we determine the means and/or purposes of the processing of the data that we carry out. This privacy notice does not apply to personal information that we process as a “processor” on your behalf. In these situations, we will keep you informed of any specific processing that we may be required to carry out.
If you reside in Canada, this section applies to you.
We may process your information if you have given us specific authorization (i.e. express consent) to use your personal information for specific purposes, or in situations where your authorization can be inferred (i.e. express consent) 'i.e. implied consent). You can withdraw your consent at any time, using the features provided on the Edit my profile page on the site.
In certain exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:
- If the collection is clearly in the interests of an individual and consent cannot be obtained in a timely manner
- For investigations and fraud detection and prevention
- For commercial transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is necessary to assess, process or settle an insurance claim
- To identify injured, sick or deceased people and communicate with loved ones
- If we have reasonable grounds to believe that a person has been, is or may be a victim of financial exploitation
- If it is reasonable to expect that the collection and use with consent would compromise the availability or accuracy of the information and the collection is reasonable for purposes related to an investigation of a violation of 'an agreement or contravention of the federal laws of Canada or a province
- If disclosure is necessary to comply with a subpoena, warrant, court order or court rules relating to the production of documents
- If it was produced by a person in the course of their employment, business or profession and the collection is consistent with the purposes for which the information was produced
- If the collection is solely for journalistic, artistic or literary purposes
- If the information is publicly accessible and is specified by regulation
How long do we keep your information?
In Short: We retain your information for as long as necessary to fulfill the purposes described in this privacy notice, unless otherwise required by law.
We will only keep your personal information for as long as necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than the period that users have an account with us.
When we have no legitimate need to process your personal information, we will delete or anonymize that information, or, if this is not possible (for example, because your personal information has been stored in backup archives ), then we will store your personal information securely and isolate it from any further processing until deletion is possible.
How do we protect your information?
In brief: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, encryption of your data and our efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100%, so we cannot promise or guarantee that hackers, cybercriminals or other unauthorized third parties will not be able to defeat our security and inappropriately collect, access, steal or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services in a secure environment.
What are your privacy rights?
At a glance: In some regions, such as the European Economic Area (EEA), the United Kingdom (UK) and Canada, you have rights that allow you greater access and control over your personal information. You can review, modify, or terminate your account at any time.
In some regions (such as the EEA, UK and Canada), you have certain rights under applicable data protection laws. These may include the right to (1) request access to and obtain a copy of your personal information, (2) request rectification or erasure; (3) to restrict the processing of your personal information; and (4) where applicable, data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You may make such a request by contacting us using the contact details provided in the HOW CAN YOU CONTACT US ABOUT THIS NOTICE section? below.
We will consider and act on any request in accordance with applicable data protection laws.
If you are located in the EEA or the UK and you believe that we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/ data-protection/bodies/authorities/index_fr.htm.
If you reside in Switzerland, the contact details of the data protection authorities are available here: https: ://www.edoeb.admin.ch/edoeb/fr/home.html.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact details provided in the HOW CAN YOU CONTACT US ABOUT THIS NOTICE section? below or update your preferences in your profile.
However, please note that this will not affect the lawfulness of the processing before its withdrawal or, where permitted by applicable law, the processing of your personal information carried out on the basis of lawful processing grounds other than consent.
Account Information
If you would like to review or change your account information or terminate your account at any time, you can:
- Log into your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain certain information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
Cookies and similar technologies: Most web browsers are set to accept cookies by default. If you prefer, you can generally choose to configure your browser to delete cookies and reject cookies. If you choose to delete or reject cookies, this may affect certain features or services of our Services. To opt out of interest-based advertising from advertisers on our Services, visit http://www.aboutads.info/choices.
If you have any questions or comments about your privacy rights, you can email us at
Do Not Track Commands
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference for that data about your online browsing activities is not monitored and collected. At this point, no uniform technology standard for the recognition and implementation of DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanisms that automatically communicate your choice not to be tracked online. If an online tracking standard is adopted that we must follow in the future, we will notify you of that practice in a revised version of this Privacy Notice.
Do California residents have specific privacy rights?
In Short: Yes, if you are a California resident, you have specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) that we disclosed to third parties for their direct marketing purposes and the names and addresses of all third parties with whom we shared personal information during the calendar year former. If you are a California resident and would like to make such a request, please submit your request to us in writing using the contact information provided below
If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request deletion of this data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will ensure that data is not publicly displayed on the Services, but please be aware that data may not be completely or completely removed from all of our systems (e.g. backups, etc.).
CCPA Privacy Notice
The California Code of Regulations defines a "resident" as:
- any person who is in the State of California for purposes other than temporary or transitory and
- any individual domiciled in the State of California who is outside the State of California for temporary or transitory purposes
- All other individuals are defined as "non-residents".
If this definition of "resident" applies to you, we must respect certain rights and obligations regarding your personal information. Specific mechanisms are put in place to comply with these obligations.
What categories of personal information do we collect?
We may also collect other personal information when you interact with us in person, online, by telephone or by mail as part of:
- Receive help through our visitor support channels;
- Participation in surveys or competitions among site members; and
- Facilitate the provision of our Services and respond to your requests.
How do we use and share your personal information?
You can find more information about our data collection and sharing practices in this privacy notice.
You can contact us by email at
If you use an authorized agent to exercise your opt-out right, we may deny a request if the authorized agent does not provide proof that it has been validly authorized to act on your behalf.
Will your information be shared with anyone else?
We may disclose your personal information to our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes information on our behalf.
We may use your personal information for our own business purposes, for example to undertake internal research for technology development and demonstration. This is not considered a “sale” of your personal information.
Otherway.eu has not disclosed or sold any personal information to third parties for business or commercial purposes in the last twelve (12) months. In the future, Otherway.eu will not sell personal information belonging to website visitors, users and other consumers.
Your rights regarding your personal data
Right to request deletion of data — Request for deletion
The easiest way is to use your member option (Edit my profile)
You can request deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) another member's exercise of their right to freedom of expression, our compliance requirements resulting from a legal obligation, or any processing that may be necessary to protect against illegal activities.
Right to be informed: request to be informed
Depending on the circumstances, you have the right to know:
- if we collect and use your personal information;
- the categories of personal information we collect;
- the purposes for which the personal information collected is used;
- if we sell your personal information to third parties;
- the categories of personal information that we have sold or disclosed for a commercial purpose;
- the categories of third parties to whom the personal information was sold or disclosed for commercial purposes; and
- the business or commercial purpose for collecting or selling personal information.
Consistent with applicable law, we are not obligated to provide or delete anonymized member information in response to a member's request or to re-identify individual data to verify a member's request .
Right to non-discrimination for the exercise of a member's right to privacy
We will not discriminate against you for exercising your privacy rights.
Verification process
Upon receipt of your request, we will need to verify your identity to determine that you are the same person whose information we have in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided to us. For example, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with information we already have on file, or we may contact you by means communications (for example, telephone or email) that you have previously provided to us. We may also use other verification methods depending on the circumstances.
We will only use the personal information provided in your request to verify your identity or authority to make the request. Where possible, we will avoid asking you for additional information for verification purposes. However, if we cannot verify your identity from the information we already maintain, we may ask you to provide additional information for the purposes of verifying your identity and for security or fraud prevention purposes. We will delete this additional information provided as soon as we have finished verifying you.
Other confidentiality rights
- You can object to the processing of your personal information.
- You can request correction of your personal data if it is incorrect or no longer relevant, or request to restrict the processing of the information.
- You may designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent who does not provide evidence that they have been validly authorized to act on your behalf in accordance with the CCPA.
- You can request to opt out of the future sale of your personal information to third parties. Upon receipt of an unsubscribe request, we will act on the request as soon as possible, but no later than fifteen (15) days from the date the request was submitted.
To exercise these rights, you can contact us by email at
Are we making any updates to this notice?
In Short: Yes, we will update this notice as necessary to remain in compliance with applicable laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated “revision” date and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Notice, we may notify you either by prominently posting notice of such changes or by directly sending you a notification. We encourage you to frequently review this privacy notice to be informed of how we are protecting your information.
How can you contact us about this notice?
If you have any questions or comments regarding this notice, you can email us at
If you reside in the European Economic Area, the “data controller” of your personal information is Otherway Team. Otherway.eu has appointed GDPR Team to be its representative in the EEA. You can contact them directly regarding Otherway.eu's processing of your information, by email at
Data we collect from you?
Consistent with applicable laws in your country, you may have the right to request access to, modify or delete the personal information we collect from you. To request to review, update or delete your personal information, please visit our contact page.